Hello!
On Fr, Mai 27, 2005 at 09:30:49 -0400, Michael White wrote:
>I am having quite a bit of trouble getting OTRS to run on Fedora Core 3.
>I believe that I followed the install instructions to a tee; however, I
>could be missing something.
Have you installed OTRS from sources or did you use a package?
>First of all, I was unable to use the 'install.pl' script for the
>automated install -- when I inspected the httpd/error_log I noticed the
>following:
>
>===== SNIP =====
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/Modules/AgentTicketLink.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/System/Encode.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/Modules/AdminAutoResponse.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs/Kernel/cpan-lib/Mail/Field.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs/Kernel/cpan-lib/MIME/Parser/Reader.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/Modules/AdminCustomerUserGroup.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/Config/Modules.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
>/opt/otrs//Kernel/Modules/AdminPostMasterFilter.pm
>===== SNIP =====
>
>This error occurred for every otrs module. I went ahead and installed
>otrs by hand thinking that maybe it was limited to the install.pl script
>-- it of course is not. I verified that all OTRS deps are met --
>nothing seems to be out of place. I also set/verified the permissions
>-- I have apache running under 'apache.apache' and OTRS using
>'otrs.otrs'.
>
>Also, I disabled selinux to test -- yielded the same results.
>
>I am at a loss here -- any help here would be greatly appreciated.
Hmm, sorry, I don't have really a good idea, never used FC before. Are
you using mod_perl? mod_perl causes cracy problems some times...
>Mike
Regards,
Christian
--
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