Hello Nicolas,
On Wed, Jun 22, 2005 at 06:12:14PM -0400, Nicolas Motte wrote:
> i try to install OTRS but i do not succed because of 403 ERROR ...
>
> i have this problem when i want to access to my intranet page :
> [1]http://intranet.toto.com/otrs/installer.pl
>
> read/execute is ok for/opt/otrs/bin/cgi-bin/installer.pl.
>
> and i used /opt/otrs/bin/SetPermissions.sh
You wrote, that you are using RH. In your apache configuration I saw,
that the grup and user for the webserver is apache. With which arguments
did you execute the SetPermission.sh script? IMHO you have to use:
./SetPermissions.sh /opt/otrs otrs apache users apache
> This is my last httpd.conf from apache :
[...]
> #OTRS
>
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
> ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Are this directorys right?
Best regards,
Christian
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