Hi Subu, On Wed, Jun 22, 2005 at 03:59:36PM +0530, N.V.Subramanya wrote: >I am using Otrs 1.3.2 on Linux platform, following are my doubts on it since >i am in initial stage of implementation. > > >1) How do I link OTRS Application to link with Company WebSite.
You can customize the login and logout URL, integrate a link to the company in the OTRS webinterface and so on. Also you can integrate the OTRS login page in to a company site. Or did I understand you wrong? What exactly do you want to do? >2) Why the Bulk Action is not working in ver 1.3.2 Normaly it should work. Have you deactivated java script in your browser or in the OTRS system? >3) How to Run Cronjob Please see the documentation: http://doc.otrs.org/1.3/en/html/cronjob.html >4) Can we change [EMAIL PROTECTED] user to other name, will it support Yes. You can do this via the admin area in the section for users. >Subbu Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
