Does debian use ports system? Also you can download the DBI packages from the CPAN site, and install them manually
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Ronk Sent: Thursday, June 23, 2005 1:00 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Apache not starting Debian Linux 3.1, 2.6.8 kernel. Using Apache2 2.0.54 I'll check the different perl pieces. It's a little hard to find the docs in the Debian install here for some reason... Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108 Michael Belz wrote: > What OS are you using and what version of apache? > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Michael Belz > Sent: Thursday, June 23, 2005 12:48 PM > To: 'User questions and discussions about OTRS.org' > Subject: RE: [otrs] Apache not starting > > If it is looking for Apache.DBI then you still need to load more perl > modules, or the ones installed need to be updated to newer ones, watch > out for dependencies. > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Brian Ronk > Sent: Thursday, June 23, 2005 12:38 PM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] Apache not starting > > Ok, figured that part out. I needed to change the path information in > the startup script. Now I have another problem. It's looking for > Apache/DBI.pm. As far as I know though, I wasn't using that. I could > be wrong though. I have mysql running the the background. Thanks for > all the help so far. > > Brian Ronk > System Administrator > BookMasters, Inc > (419)589-5100 x1108 > > > Jeremy Blain wrote: > >>It's probably looking in the wrong place. >>check the lines at the beginning of the startup script >>(use lib '/opt/otrs') and make sure they point to the right directory. >> >> >> >> >>Brian Ronk wrote: >> >> >>>Kernel/Config/Defaults.pm is there. Could the permissions be wrong, >>>or is it looking in the wrong place? >>> >>> >>> >>>Jeremy Blain wrote: >>> >>> >>>>Brian Ronk wrote: >>>> >>>> >>>>> >>>>>Ok, I realized there are some duplicates here, but I also don't >>>>>underdstand everything in the config files for Apache yet either. >>>>> >>>>>Here are the log entries for the last time I tried to restart > > Apache2: > >>>>>[error] Can't locate Kernel/Config/Defaults.pm in @INC (@INC >>>>>contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl >>>>>/usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 > > /usr/lib/perl5 > >>>>>/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 >>>>>/usr/local/lib/site_perl . /etc/apache2) at Kernel/Config.pm line > > 113. > >>>>>Begin failed--compilation aborted at Kernel/Config.pm line 113. >>>>>Compilation failed in require at >>>>>/usr/share/otrs/scripts/apache2-perl-startup.pl line 27. >>>>>Begin failed--compilation aborted at >>>>>/usr/share/otrs/scripts/apache2-perl-startup.pl line 27. >>>>>Compilation failed in require at (eval 2) line1. >>>>>[error] Can't load Perl file: >>>>>/usr/share/otrs/scripts/apache2-perl-startup.pl for server harry:0, > > >>>>>exiting... >>>>> >>>>>I'm not positive what's going on here. At first I thought it >>>>>couldn't find the startup.pl file, but it looks like it found it, >>>>>but couldn't parse it. I have a feeling that the problem might be >>>>>associated with the @INC, but I'm not positive. >>>>>Any ideas? >>>> >>>> >>>> >>>> >>>>Kernel/Config.pm is trying to load Kernel/Config/Defaults.pm and is >>>>not finding it. >>>>Does that file exist? If not, try copying >>>>Kernel/Config/Defaults.pm.dist to Kernel/Config/Defaults.pm >>>>_______________________________________________ >>> >>> >>_______________________________________________ >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>Support oder Consulting für Ihr OTRS System? >>=> http://www.otrs.de/ >> >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
