Jeremy Blain is the MAN!!!!!!!!!!!!!!!!! WOW man your the man it worked! How did you know that I will be sendint OTRS the doc fix. Thanks guys
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeremy Blain Sent: Thursday, July 07, 2005 2:26 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: You don't have The simple explanation is /opt/otrs is not mentioned anywhere in the directory options, so it falls back to the root directory, which is set to disallow access. (to prevent people accidently making their whole system accessable to the web) You should be able to include the otrs config like so: Include "/opt/otrs/scripts/apache2-httpd.include.conf" Optionally, you can add sections to your main config to do pretty much the same thing. <Directory /opt/otrs/var/httpd/htdocs> AllowOverride None Order allow,deny Allow from all </Directory> <Directory /opt/otrs/bin/cgi-bin> Options +ExecCGI AllowOverride None Order allow,deny Allow from all </Directory> Michael Belz wrote: > Nicolas, > > I went ahead and entered the following: > > > <Location /otrs> > > # ErrorDocument 403 /otrs/customer.pl > > > ErrorDocument 403 /otrs/index.pl > > SetHandler perl-script > > PerlHandler ModPerl::Registry > > Options +ExecCGI > > PerlOptions +ParseHeaders > > > order allow,deny > > allow from all > > </Location> > > I added this to the apache2-httpd.include.conf that is in the > following dir: /opt/otrs/scripts directory....on freebsd this is the > only place that really matched what you were talking about. I hope > this sounds right!! I am using apache 2 as well. > > -----Original Message----- > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On > Behalf Of *Michael Belz > *Sent:* Thursday, July 07, 2005 1:18 PM > *To:* 'User questions and discussions about OTRS.org' > *Subject:* RE: [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: > You don't have > > I am using freebsd 5.3 not linux! > > -----Original Message----- > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > *On Behalf Of *Nicolas Motte > *Sent:* Thursday, July 07, 2005 1:00 PM > *To:* [email protected] > *Subject:* [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: > You don't have > >Hi Micheal, > >I had a same problem and i change this file > >In /etc/httpd/conf.d/otrs.conf it was missing the yellow line just below : > ><Location /otrs> > ># ErrorDocument 403 /otrs/customer.pl > > >ErrorDocument 403 /otrs/index.pl > >SetHandler perl-script > >PerlHandler ModPerl::Registry > >Options +ExecCGI > >PerlOptions +ParseHeaders > > >order allow,deny > >allow from all > ></Location> > > >verify that you have in your file > >nicolas > > >----------------------------------------------------------------------- - > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support oder Consulting für Ihr OTRS System? >=> http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
