On 26 Jul 2005 at 17:38, Ravi AHUJA wrote:
> No, graph option is working only for option ( Trace system
> activities (Replacement of old bin/mkStats.pl), but when i try to
> generate for for remaining two ( New created tickets for each queue
> in selected month) & (Overview of the tickets in queue at the end of
> this month). i.e gives error message:- [ Stats ]
>
> Software error:
>
> Can't call method "png" on an undefined value at
> /opt/otrs//Kernel/Modules/SystemStats.pm line 342.
This doesn't seem logical, as the three modules share the same png
creation
routine (the GD library). Maybe the problem isn't in the library.
> It is giving error message , when format type is graph, for print
> format it is working fine.
Which OS are you using? And which version of OTRS?
> Thanks
> Ravi Ahuja
Regards,
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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