Hello, On Mon, Jul 18, 2005 at 10:30:56AM +1000, Rob Cas wrote: >- Is there any way to delete a customer user? I can only see an >option to mark a user as 'Invalid'.
No, you can't delete a user or a customer. The only way to deactivate a
account in OTRS is to set the user or cuustomer to invalid.
>- Is there any way to add email addresses to the 'Address Book'
>without having to provide a full Customer User login? eg. You don't
>necessarily want them to have an account, but just want the email
>address easily accessible, say, for forwarding messages...
No that isn't possible.
Best regards,
Christian
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