Hi Anton, On Mo, Aug 08, 2005 at 03:22:02 -0500, Anton Krall wrote: >I have a problem thats driving me crazy! > >I just got a message on OTRS saying "You have a new message" on the web >interface so I click on new messages and it indeed says I have 1 mnew >message but when I click on that link to open it.. there is nothing, the >interface shows no message, no body nothing.. > >Is this a bug or what?how can I check what the message is like or who is it >from?
Looks like there went something wrong when the message was inserted into
the database. You have to access the database directly to fix this or to
find out more about this message, but be carefull and make a backup
before you change the DB manualy.
Best regards,
Christian
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