Finaly it works. I managed to change the authentication from "crypt" to "MD5" by adapting the Kernel/System/CustomerAuth/DB.pm. This allows me now to do customer authentication requests against the Mambo DB. But it would be nice if there would be an additional/official option for the authentication type. Maybe something like a DB-MD5.pm or an additional parameter.
Where can this feature be requested? Or are there allready any plans?


Roberto Giana wrote:

Hi

I'm trying to use the user DB of Mambo (http://www.mamboserver.com/) as a CustomerUser DB in OTRS. At the moment I managed to extract the necessary informations by extending the Config.pm with an additional "CustomerUser" setting. But now I'm facing the problem that passwords seem to be incompatible.

How is the password field read in a table by OTRS? As far as I know Mambo stores only MD5 hashes. Is there a way to use MD5 hashes with an external DB in OTRS?



--

Mit freundlichen Grüssen

Roberto Giana


_____________________________________________________

Roberto Giana
Flühacherstr. 3
CH-5436 Würenlos

mailto:[EMAIL PROTECTED]

Bachelor of science in telecommunications
CCIE  #10717
CISSP #43982
MCSE 2003 + Security
NNCDE
JNCIS-FWV

Tel: +41 (56) 430 95 70
Fax: +41 (56) 430 95 72
GSM: +41 (79) 464 75 88
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