Hello, I am trialing OTRS 2.0.0 beta2 currently and feel it would be helpful to store some more info at a Company level. By company I mean a customer who has multiple users who are grouped together as they share a common CustomerID.
They types of information I'm thinking of are contact information and details of the service(s) provided. Does anyone have experience of using OTRS in this way? TIA, Marcus -- Marcus Hopwood, Service Manager, IFL Email: [EMAIL PROTECTED] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
