|
Hello,
I was hoping that someone could help explain the default behaviour of the Merged Ticket State.
I have set some to this status during testing and now they have disappeared from queue view.
Any best practice suggestions would be greatly appreciated.
Thanks
Matt
|
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
