Is this the intended behavior? (I am using the 2.0 version of OTRS.) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
I am having trouble with the "My Queues" feature. If I select one of the
queues as a "My Queue", and I have the "Follow up notification" set to
"Yes", then I receive email notifying me of a follow up response for ALL
tickets to that queue, even ones where I am NOT (and never was) the owner.
