Hi Paul,
Paul Helgerman wrote:
> Hi Christopher,
> Thank you for your response! I can certainly appreciate your desire to
> have only one production release at a time. You might want to consider
> posting the announcement that OTRS 1.3 series is no longer supported to
> the website (and/or the Announce mailing list).
>
> I still have one unanswered question that will help us set a reasonable
> timetable that minimizes upheaval for our upgrade plan: Are there any
> *known* and *unpatched* security issues with OTRS 1.3.2 that would make
> this upgrade an emergency item?
>
> The question for us is not *if* we upgrade to 2.0, it's *how soon* we
> need to upgrade. If we can give our users plenty of notice on an
> upgrade date for the system, it will make the upgrade substantially less
> painful for all involved. If there are known serious security issues
> with our existing version, then we'll take the black eye and upgrade
> without graceful notice. If not, we'll take a more rational approach.
[...]
there are none known security bugs in 1.3 but - if I were you- I would
upgrade to OTRS2.0.4 as soon it's released. :-)
Have a nice day.
Christopher Kuhn
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