This is in my httpd.conf along with the alias line you show. You'll
need this for both your Alias and ScriptAlias directories. If your OTRS
web server is available from the outside world you should probably read
up on the Options in the Apache manual and tighten them up some.
<Directory "/opt/otrs/bin/cgi-bin">
Options +ExecCGI Indexes MultiViews
DirectoryIndex index.pl
AllowOverride None
Order allow,deny
Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs">
Options +ExecCGI Indexes MultiViews
DirectoryIndex index.html
AllowOverride None
Order allow,deny
Allow from all
</Directory>
On Thu, 2005-11-10 at 08:55, Rachel Graves wrote:
> Hiya,
>
> Unfortunatly I already have
>
> Include /opt/otrs/scripts/apache2-httpd.include.conf
>
>
> In my httpd.conf
>
> Output of file:
>
> # --
> # added for OTRS (http://otrs.org/)
> # --
>
> # agent, admin and customer frontend
> ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
>
> # load all otrs modules
> Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
>
> # Apache::Reload - Reload Perl Modules when Changed on Disk
> PerlModule Apache::Reload
> PerlInitHandler Apache::Reload
>
> # set mod_perl2 options
> <Location /otrs>
> # ErrorDocument 403 /otrs/customer.pl
> DirectoryIndex index.pl
> ErrorDocument 403 /otrs/index.pl
> SetHandler perl-script
> PerlHandler ModPerl::Registry
> Options +ExecCGI
> PerlOptions +ParseHeaders
> </Location>
>
> # MaxRequestsPerChild (so no apache child will be to big!)
> MaxRequestsPerChild 400
>
> Thanks
>
> Rachel
>
> On 11/10/05, Claude Watson <[EMAIL PROTECTED]> wrote:
> On Thu, 2005-11-10 at 07:30, Rachel Graves wrote:
>
> > [Sat Nov 05 12:58:05 2005] [error] 19328: ModPerl::Registry:
> > /var/www/html/otrs not found or unable to stat
> [snip]
> > /var/www/html/otrs does not exist on the system nor can i
> find an
> > install step asking me to add it.
> >
> You need to add the <Directory> entries to your httpd.conf
> file to make
> Apache aware of your OTRS setup. Check the documentation on
> configuring
> Apache for OTRS. You will need to restart Apache once those
> are in.
>
> --
> Claude Watson <[EMAIL PROTECTED]>
>
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> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/
>
>
>
> ______________________________________________________________________
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> => http://www.otrs.de/
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