Re: [otrs] CustomerGroupSupport

[Pim Rupert (Lemonbit)]

Hi Manish,

Please use a proper subject to describe your request.

I am facing problem in creating customer groups. OTRS gives me a

Warning: Sorry, feature not activ!

Comment: CustomerGroupSupport needs to be activ in Kernel/ Config.pm, read more about this feature in the documentation. Take care! Can anyone help me in activating this feature? I am using OTRS in Windows environment.

This feature is not enabled per default. You need to read the documenttion on this feature, you can find the documentation at http://www.otrs.org.

kind regards,

Pim Rupert
Lemonbit Internet

If you are unable to manage this while using the documentation and reading the config file, you can send an e-mail to the OTRS mailing list or ask [EMAIL PROTECTED] for a quote.

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