Your absolutely right about that PIM! My ISP does not honor falcon.sky-river.com, it does not exist. Our domain is sky-river.com though. That is why im not getting the emails, I remember in my earlydays with OTRS a few months ago I was getting the emails???? HMMMMM nowI am not. Anyways could you send me some info on hacking the headers. Thanks.
I advice you to not hack into OTRS (I frankly don't even know which file you need to edit, although it won't be a big 'hack') as there are two other reasonable solutions for this problem.
Kind regards, Pim Rupert Lemonbit Internet
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