Hi Andre, you should treat the procmail pipe rule like a shell command and not like a /etc/mail/aliases or .forward filter.
i.e. you should do | "/path/to/perl" "$SYS_HOME/bin/PostMaster.pl" or | /path/to/perl $SYS_HOME/bin/PostMaster.pl instead of | "/path/to/perl $SYS_HOME/bin/PostMaster.pl" Regards Stuart On Thu, 2005-12-15 at 13:14, Andr? Hirschi wrote: > Hi Eric > > No, the only thing French about me is my name :) > > Stuart is right, it is run like a shell script. Looks like it does ignore the > first entry of the perl script. So I changed the .procmailrc entry from > | $SYS_HOME/bin/PostMaster.pl > to > | "perl $SYS_HOME/bin/PostMaster.pl" > > This way it would work, but it is using the default perl installed on the > system, and older version. Then I tried to use the absolute path to my perl > version > | "/path/to/perl $SYS_HOME/bin/PostMaster.pl" > > but that ain't working either. I'm really stuck at the moment :/ > > Regards > Andr? > > -------------------------------------------------------------------------- > Andr? Hirschi Phone direct : +41 44 366 88 43 > Seclutions AG Phone operator : +41 44 366 88 00 > Ottikerstrasse 59 Fax : +41 44 366 88 99 > 8006 Zuerich Email : mailto:[EMAIL PROTECTED] > Switzerland WWW : http://www.seclutions.com > -------------------------------------------------------------------------- > Seclutions - high security made simple > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Voisard > Sent: Mittwoch, 14. Dezember 2005 16:34 > To: User questions and discussions about OTRS.org > Subject: RE: [otrs] postmaster.pl problem > > Hello Andr?, (french speaker?) > > I'm running otrs on Solaris 9 here (but the installation isn't finished yet). > First, I think Stuart is right, it's like if PostMaster.pl was ran as a > Bourne shell script. Try to replace the #!/usr/bin/perl shebang with > #!/bin/sh and then run PostMaster.pl from the command line: you'll get the > same error messages... > > Note that if there is no shebang in the first line, current shell will be > used... > > Note that as otrs' unix target is Linux, most of the problems I got so far > here were due to scripts containing incorrect paths and some non-solaris > commands syntax. I.e. I had to make some modifications in the Cron.sh script > which installs the cron jobs to make it work on Solaris. > > About emails: for outgoing mails I'm using the local sendmail, and I will use > (not done already) the POP3 interface for the incoming mail because I think > it's simplier to administer... > > Yours, Eric > > At 14:21 14.12.2005, you wrote: > >I forgot to add the fact that the attached log file is the > >procmail-2005-12.log. The first line does correspond to the systems > >perl binary, not the default one, but the path is correct. > > > >Regards > >Andr? > > > > > >-------------------------------------------------------------------------- > >Andr? Hirschi Phone direct : +41 44 366 88 43 > >Seclutions AG Phone operator : +41 44 366 88 00 > >Ottikerstrasse 59 Fax : +41 44 366 88 99 > >8006 Zuerich Email : mailto:[EMAIL PROTECTED] > >Switzerland WWW : http://www.seclutions.com > >----------------------------------------------------------------------- > >--- Seclutions - high security made simple > > > >-----Original Message----- > >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > >Stuart Caie > >Sent: Mittwoch, 14. Dezember 2005 10:56 > >To: User questions and discussions about OTRS.org > >Subject: Re: [otrs] postmaster.pl problem > > > >Looks like PostMaster.pl is being run as a shell script instead of perl. > >Check that the first line of PostMaster.pl corresponds to your perl binary. > > > >Regards > >Stuart > > > >On Wed, 2005-12-14 at 07:42, Andr? Hirschi wrote: > > > Good morning > > > > > > I installed the latest release of OTRS on a Solaris 8 machine with > > > Perl > > 5.8.7. Everything works fine so far, except for the receiving mails part. > > I configured it to use procmail as described in the doc. The test `cat > > testemail | ./PostMaster.pl is successful. But when incoming mails are > > piped into PostMaster.pl I have the following in the logs (and the > > mails do not show up in the queue, obviously): > > > > > > procmail: [9063] Wed Dec 14 08:28:05 2005 > > > procmail: Locking > > "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12.lock" > > > procmail: Assigning > > > "LASTFOLDER=/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.200 > > > 5-12" > > > procmail: Opening "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12" > > > procmail: Unlocking > > "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12.lock" > > > procmail: Couldn't determine implicit lockfile from > > "/usr3/prod/scotty/otrs/otrs /bin/PostMaster.pl" > > > procmail: Locking ".lock" > > > procmail: Executing "/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > > > /usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl: use: not found > > > /usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl: syntax error at line > > > 25: `(' unex pected > > > procmail: Program failure (2) of > > "/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > > > procmail: Assigning > > "LASTFOLDER=/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > > > procmail: Unlocking ".lock" > > > procmail: Locking "/var/mail/otrs.lock" > > > procmail: Assigning "LASTFOLDER=/var/mail/otrs" > > > procmail: Opening "/var/mail/otrs" > > > procmail: Unlocking "/var/mail/otrs.lock" > > > >From [EMAIL PROTECTED] Wed Dec 14 08:28:05 2005 > > > Subject: test > > > Folder: > > /var/mail/otrs 2431 > > > procmail: Notified comsat: "[EMAIL PROTECTED]:/var/mail/otrs" > > > > > > use: not found and a syntax error at line 25. Which "use" is it > > referencing to? use FindBin? The module is there, I checked that, > > permissions are correct. > > > > > > Any suggestions what I could try will be appreciated. > > > > > > Kind regards > > > Andr? > > > > > > -------------------------------------------------------------------------- > > > Andr? Hirschi Phone direct : +41 44 366 88 43 > > > Seclutions AG Phone operator : +41 44 366 88 00 > > > Ottikerstrasse 59 Fax : +41 44 366 88 99 > > > 8006 Zuerich Email : mailto:[EMAIL PROTECTED] > > > Switzerland WWW : http://www.seclutions.com > > > -------------------------------------------------------------------- > > > -- > > > ---- Seclutions - high security made simple > > > _______________________________________________ > > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > Archive: http://lists.otrs.org/pipermail/otrs > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > Support oder Consulting f?r Ihr OTRS System? > > > > http://www.otrs.de/ > > > >_______________________________________________ > >OTRS mailing list: otrs - Webpage: http://otrs.org/ > >Archive: http://lists.otrs.org/pipermail/otrs > >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >Support oder Consulting f?r Ihr OTRS System? > >=> http://www.otrs.de/ > >_______________________________________________ > >OTRS mailing list: otrs - Webpage: http://otrs.org/ > >Archive: http://lists.otrs.org/pipermail/otrs > >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >Support oder Consulting f?r Ihr OTRS System? > >http://www.otrs.de/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f?r Ihr OTRS System? > =http://www.otrs.de/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f?r Ihr OTRS System? > > http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
