Try something like this in /etc/my.cnf
[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
set-variable = max_allowed_packet=32M
You may also need to adjust the otrs config variables to match (example from
1.3.2):
$Self->{PostMasterPOP3MaxEmailSize} = 1024 * 8;
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Varsani,
Rajendrakumar (PSD)
Sent: Friday, December 16, 2005 9:09 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] MySQL Max Packet Size
Apologies for asking a MySQL question, but it's what we use on the back
end of OTRS 1.2.3.
How do we set the MaxPacketSize to be greater than the default 1Mb and
persist after bootup? Otherwise, anything over 1Mb gets stuck in the
Mailbox. We did increase it but on a recent reboot, it's defaulted to
1Mb again.
Sorry, I'm not a MySQL nor a Linux expert.
Rajendrakumar Premji Varsani BSc (Hons)
____________________________________
Database & Application Support Team
Telephone: 01904 45 5805 Mobile: 07968 243125
[EMAIL PROTECTED]
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PSD Website: http://www.pesticides.gov.uk
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