On 12/20/05, Tim Smith <[EMAIL PROTECTED]> wrote:

> When I attach something to a ticket from the agent interface it sometimes is
> corrupted.
>
> PDFs will open and error with various problems.
>
> Customer attachments seem to be fine.
>
> Both the agent and customer attachments have been set to store in the FS
> via...
[snip]

Is the attachment corrupted on the filesystem, or only when viewed via OTRS?

Can you determine the type of corruption? ie, is it perhaps being
truncated at a certain size?

Does this only happen with .pdf attachments or with all types? Does it
happen with text attachments?

Bryan
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