On 19-12-2005 at 1:23, Pim Rupert (Lemonbit) wrote: >In other ticket management systems I find a "Jump to Ticket#" feature >(a text field in the upper right). > >It might be a good idea to expand the Jump to Ticket# feature with a >Jump to ClientID feature, since handling multiple tickets per clients >can be quite awesome with OTRS.
You can have both things just by modifying the templates. Take the search form and insert the ticket# field where you want. -- Alessandro Ranellucci (HOSTING CENTER) <[EMAIL PROTECTED]> Ph. +39 06 6788489 - Fax +39 06 23315902 - http://www.hostingcenter.it _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
