Hi Ibrahim, Gmail does not use the standard POP3 ports, also Gmail requires SSL communication. I'm not sure if you will be able to get this to work with OTRS.. I'm fairly new to OTRS myself so maybe there is a way to do this.
I have successfully setup POP account checking using regular POP accounts. So as for your other questions, yes when my OTRS POP accounts are checked the email is removed from the server, so only the OTRS gets the email. If you need the emails to stay on the POP accounts you can have the POP server BCC another account when email is received. Anyhow hope this helps! OTRS is working well for me save 2 problems, 1. It corrupts attachments, attached via the agent web interface. 2. Spell checking is not working Tim Smith, OTRS 2.0.4 on Windows Advanced Management Systems -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ibrahim ALIZ Sent: Tuesday, December 27, 2005 8:18 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] receiving emails Thanks Thomas, but if you are an OTRS expert it is really a pity.. As I've already said: > I am a bit new to OTRS, and TESTING THE SYSTEM for > my company. shall I write it in blue or red?? :) I hope someone will give a more serious repply, I really have to find some solution.. ibrahim --- Thomas Wouters <[EMAIL PROTECTED]> wrote: > if your company runs on a gmail account i would > realy realy think about > moving on to the real world. > > And about your problem, in the admin area there is a > littel buton called > "postmaster POP3 Accounts" > > if it doesn't work you need to install otrs properly > like the manual says! > > http://doc.otrs.org/2.0/en/html/c218.html > > Thomas > > > ibrahim ALIZ wrote: > > >Hi everybody, > > > >I am a bit new to OTRS, and testing the system for > my > >company. > > > >I have some problems to configure OTRS while > receiving > >emails. > >I want to receive emails from a POP3 account. It > seems > >not complex, > >but I still can't receive any mails for the > system.. > > > >For example, is it possible to configure OTRS to > >receive the emails > >from a gmail account. If it is how shall I > configure > >the POP3 account > >in the OTRS. > > > >And I also need some information to make it clear. > >When I configured this > >POP3 acc. will OTRS system receive all the emails > >instead of the other acc.?? > > > >Thanks for any answer, > > > >ibrahim > > > > > > > > > > Wij SIJN er voor u! > --- > Thomas Wouters > [EMAIL PROTECTED] > > SIJN > Veerpoortstraat 28 > 6981 BN Doesburg > > Tel: 062-33 89 144 > Fax: 084-22 02 007 > www: www.sijn.nl > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > __________________________________________ Yahoo! DSL - Something to write home about. Just $16.99/mo. or less. dsl.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
