Michael Belz a écrit :
Did you run otrs.ChekcModules script? Run that to see if you need to
update your perl modules.
Yes All is OK (see above).
All was working right but I don't know wky, from a couple a hours it's
don't work anymore :(
[EMAIL PROTECTED] bin]$ ./otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... ok
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... ok
GD::Graph ... ok
GD::Graph::lines ... ok
GD::Text::Align ... ok
XML::Parser ... ok
[EMAIL PROTECTED] bin]$
Thank you,
Michael W. Belz
Jr. Systems Administrator, Sky River Management
(702) 336-9418
AIM: SimbaSRM
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Florent Guiliani
Sent: Monday, January 09, 2006 9:04 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] No Permission!
And in /var/log/httpd/errors_log I've got:
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Need module!
Traceback (32402):
Module: Kernel::System::Main::Require (v1.1) Line: 44
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Module '' not found!
Traceback (32402):
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Need module!
Traceback (32402):
Module: Kernel::System::Main::Require (v1.1) Line: 44
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 9 18:03:03 2006
Message: Module '' not found!
Traceback (32402):
Module: Kernel::System::Ticket::Permission (v1.194) Line: 1499
Module: Kernel::Modules::AgentTicketZoom::Run (v1.14) Line: 85
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::home_otrs_bin_cgi_2dbin_index_2epl::ha
ndler
(v) Line: 48
Module: (eval) (v1.80) Line: 187
Module: ModPerl::RegistryCooker::run (v1.80) Line: 187
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 159
Module: ModPerl::Registry::handler (v1.99) Line: 16
Florent Guiliani a écrit :
Hi all,
I don't know what I've changed but when I click on 'Zoom' on a ticket
in the queue I've got "No Permission!"
even if I try with [EMAIL PROTECTED] (admin user)
What's wrong?
Florent,
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f?r Ihr OTRS System?
=> http://www.otrs.de/
--
<http://www.perinfo.com> * Florent GUILIANI - Développement Système*
41, avenue Jean Jaurès - 67100 STRASBOURG
/Tel :/ 03.88.44.96.00 /- Fax :/ 03.88.44.96.29
/E-mail :/ [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
/Site Web :/ http://www.perinfo.com
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
