Hi Ovidiu, On Mi, Jan 11, 2006 at 03:08:22 +0200, [EMAIL PROTECTED] wrote: >I want to use simple customer database, for address book purpose only, >not for customer tracking ticket state. >The customer table in otrs database is, ok, but I prefer some fields to >add, like phone, post address etc. >I have a working instalation of otrs, on slackware box, with mysql, etc. >everything is fine, but I can't see the custommer users. >I need to see and edit the custommer user, and posibility to see >custommer info, and take custommer to create a ticket. >I do not need an external database, the otrs database is ok, but I need >a working frontend !!!
See chapter 8.4. "Customize the customer self registration". This part
of the manual explaines how to add a additional phone field to the
customer frond-end and the database. You can add other fields the same
way.
>Optional i want to disable customer login
Just set the customer you don't want any longer to login to "invalid"
via the agent interface.
>Thanks, Ovidiu
Best regards,
Christian
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