Hi, We are doing an update from 1.3.2 to 2.0.4 and noticed on the test-system with the old DB, that old open tickets are no longer escalating. Is this intended to work so, or have we done some mistakes?
Regards Thomas _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
