[otrs] System Permissions

[shawn.beasley]

Hello everyone,   can one set the permissions for the customers to reflect the permissions for the agents?   I would like to prevent a customer from creating a ticket in the customer login panel for an admin queue, but allow them to modify a ticket.   So the rights would look something like   ro create rw   Anyone done something similar to this?     System::Permission: The different system permissions of the agents in the system (also possible in addition is note, close, pending, customer, freetext, forward and bounce - rw should be the latest in the line). System::Customer::Permission: The different system permissions for customers.     Vielen Dank,   Shawn Beasley Support - IT   Cargo Future Communications GmbH Geb. 1335 55483 Hahn-Flughafen   Tel.    +49 6543 983 113 Fax    +49 6543 983 119 Mobil: +49 151 12 12 8934 Email: [EMAIL PROTECTED] Web:  http://www.cfc-callcenter.de

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