Hi Simone,
OTRS database is on mySQL, customers Users database in a Microsoft SQL
Server database (managed by SAP Business One).
OTRS is running onto a windows 2000 server, so I think that I cannot use
FreeDTS.
... could be used, if you build it. But this shouldn't be necessary.
Do you know where may I find a MSSQL/SYBASE perl module usable on
windows2000 ?
I tried to find it, but only source are available.
As mentioned above, FreeTDS should be a right choice.
But in your case (under Win), you should use DBI::odbc in connection
with the MS-SQL-ODBC-connectivity without problems (but I don't have
experience on that).
$Self->{CustomerUser} = {
Name => 'Database Backend',
Module => 'Kernel::System::CustomerUser::DB',
Params => {
# if you want to use an external database, add the
# required settings
DSN => 'DBI:odbc:yourdsn',
Simone Girlanda
Bye, Alex
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