[otrs] Postmaster Filter Question

[Mark D. Wallace]

I have a number of filters in place that route tickets to 
corresponding queues. What I would like to also do is 
assign a particular agent to tickets coming into OTRS that 
are routed to a specified queue. In the "Set" header area 
for the "PostMaster Filter" feature there is a choice for 
a queue labeled X-OTRS-queue. This works great. But there 
is no X-OTRS-Agent specification. There are a number of 
X-OTRS-Ticketkey headings. Can I use one of these? Please 
advise.

M. Wallace
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