You're quite right. The httpd daemon should not crash as a result - but in any 
case, it could give rather strange results. In the cases i've seen and tested, 
IE would return a DNS error - which if course had nothing to do with it. But 
anyway, I suggest you bump up the error logging on Apache and see if that can 
give you any clues.

thomas

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Hill
Sent: Wednesday, March 01, 2006 11:42 AM
To: [email protected]
Subject: [otrs] Re: Attaching large files via Customer web interface.

Hi Thomas,

no, there is no limit in the httpd config files that I can find. Also, if there 
was such a limit, surely some sort of error would occur rather than the daemon 
committing suicide?

I'll do some more playing around, I'll try setting that variable and see if I 
at least get a sensible error message. Also I'll try restricting the size in 
OTRS similarly.

We don't really *want* people to attach large documents, but we *do* want it to 
fail gracefully and not DoS the server!

Dave

--
Dave Hill
Newnham Research Ltd

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

DISCLAIMER:
This message contains information that may be privileged or confidential and is 
the property of the Roxar Group. It is intended only for the person to whom it 
is addressed. If you are not the intended recipient, you are not authorised to 
read, print, retain, copy, disseminate, distribute, or use this message or any 
part thereof. If you receive this message in error, please notify the sender 
immediately and delete all copies of this message.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to