Hello,

As far as i know you can delete GenericJobs direct in otrs database too,
they are stored in the generic_agent_jobs table.

hth

Gawliczek Paweł wrote:

> Hello,
>
> I have problems with deleting two GenericAgent Tasks.
> In the Admin section, in GenricAgent section they are listed as:
> - [EMAIL PROTECTED]
> <http://213.17.139.235:2290/otrs/index.pl?Action=AdminGenericAgent&Subaction=LoadProfile&[EMAIL
>  PROTECTED]>
>
> and the second as:
> - [EMAIL PROTECTED]
> <http://213.17.139.235:2290/otrs/index.pl?Action=AdminGenericAgent&Subaction=LoadProfile&[EMAIL
>  PROTECTED]@Knoppix>
>
> [EMAIL PROTECTED]
> <http://213.17.139.235:2290/otrs/index.pl?Action=AdminGenericAgent&Subaction=LoadProfile&[EMAIL
>  PROTECTED]@Knoppix>
>
>
> But when you enter to modify the entry the names do have ENTER
> character in the name.
> From the level of OTRS GUI there is no way of deleting them
> (modification also is not working properly :/ ) ...
>
> How may I get rid of them without losing any messages from the database ?
>
> Paul
>
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