i dont know if this helps, but you can explicitly define the queues that
should be listed in the customer web interface. adding the following to
Kernel/Config.pm will hide all queues except ‘Requests’:
$Self->{CustomerPanelOwnSelection} = {
# QueueID => String
'2' => 'Requests',
};
Isaac Gonzalez wrote:
> How can we choose which queues the customers can send tickets
> to.....right now, only they can only send to queues that belong to
> the users group
>
> thanks,
> Isaac
>
>
> Isaac Gonzalez
>
> *Systems Administrator*
>
> *AutoReturn*
>
> Phone: (415)575-2359
>
> Fax: (415)575-2379
>
>
>
>
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--
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext.17
http://www.getproactivenow.com
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