Hi Karl,
Trasschaert Karl wrote:
I've just install otrs on a windows computer.
It looks to works, i can connect to the root account.
When i tryes to create a new customer i've this error : "Attention:
Email address ([EMAIL PROTECTED]) not valid (invalid [EMAIL PROTECTED] (DNS
problem: couldn't create socket: Unknown error)! )! "
Did anyone know hot to resolve that?
I've the same problem when i try to create a new user.
((otrs)) performs some checks on e-mail addresses, to verify that they
are valid. Obviously you entered some addresses which make these tests fail.
You may turn off checks in the Core Module: Go to SysConfig, select
"Framework" in the Group selection, then the Core Module, and disable
the e-mail address checks.
If you do not have internet connectivity or at least connection to a DNS
server from the machine running ((otrs)) you should also disable
CheckMXRecord.
Hope that helped - kind regards from Straubing!
Marko Karg
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