Hi phrashant,
its a great work to build up a world class tts system. i would like to
know does otrs have an inventory / asset module against which users can
raise their tickets. if this module exists, does this has a agent which
will fetch information from clients windows, linux (fedora, debian) ?
thanks for the compliments, but I'm afraid, I have to disappoint you, we
do currently not have such a module.
But feel free to implement a module tailored to your needs :-)
Kind regards!
Marko
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