Hi folks,
I have got a clean copy of OTRS running all fine using mysql. I want to
connect to a MSSQL db to get customer details. I've seen the other post
on here about it and have done the same things. However it's throwing an
error....
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: freebsd Time: Wed Mar 29 22:58:36 2006
Message: Unknown database type! Set option Database::Type in
Kernel/Config.pm to (mysql|postgresql|maxdb|oracle|db2|mssql).
Traceback (38439):
Module: Kernel::System::DB::new (v1.47) Line: 145
Module: Kernel::System::CustomerUser::DB::new (v1.36) Line: 56
Module: Kernel::System::CustomerUser::new (v1.22) Line: 80
Module: Kernel::System::Ticket::new (v1.194) Line: 124
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 181
Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
[Wed Mar 29 22:58:36 2006] [error] at
/opt/otrs//Kernel/System/CustomerUser/DB.pm line 56.\n
I clearly don't want to set that option for the main mysql db otrs uses
only for the connection to the customer db.
I've added the line below which clears the error, but I'm still working
on fixing ODBC errors/probs, no idea yet if related.
Type => 'mysql'
in Kernel/System/CustomerUser/DB.pm
Thoughts?
TIA
--
Kind regards
C D Patrick McEvoy
ViaVillas Limited
Managing Director
email [EMAIL PROTECTED]
mobile 07905775504
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ViaVillas Limited
Elmfield, 229 Bury Road, Rossendale, BB4 6DJ
Tel: 08700634893 - Fax: 08712362513
Email: [EMAIL PROTECTED] - Web: http://www.viavillas.com/
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