[otrs] Reskinning OTRS and also any integration with CRM?

[Jason Loven]

Just curious if anyone has done any work on reskinning OTRS at all? Some of the views (like the open tickets view) show a lot of information it would be nice to pare down to just a line or 3.   Also has anyone managed to get OTRS working with any of the CRM systems out there like Microsoft CRM or SugarCRM?     Thank you, Jason Loven Manager - Technical Services Department   Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: [EMAIL PROTECTED] Web: http://www.cainetserv.com/

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