Hi Jason,

On Tue, Apr 18, 2006 at 07:45:13AM -0400, Jason Loven wrote:
>As I mentioned in an email posting yesterday I have not been able to use
>mod_perl with OTRS. When I set up apache (apache2 / mod_perl2) per the OTRS
>instructions I get the following error during startup?
>
> 
>
>[Mon Apr 17 18:41:54 2006] [error] Can't locate Apache/RequestRec.pm in @INC
>(@INC contains: //../../Kernel/cpan-lib //../.. ../../ /usr/local/otrs/Kernel/
>cpan-lib /usr/local/otrs/ /usr/local/lib/perl5/site_perl/5.8.6/mach /usr/local/
>lib/perl5/site_perl/5.8.6 /usr/local/lib/perl5/site_perl/5.6.2 /usr/local/lib/
>perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.6
>/BSDPAN /usr/local/lib/perl5/5.8.6/mach /usr/local/lib/perl5/5.8.6 . /usr/local
>//../.. //../../Kernel/cpan-lib) at /usr/local/lib/perl5/5.8.6/CGI/Carp.pm line
>471, <PRODUCT> line 4.\n
>
> 
>
>Does anyone know what?s causing this? Here?s the file I?m ?Include?ing? in my
>httpd.conf?
>
> 
>
>---------<beginning of file>---------------------
>
># agent, admin and customer frontend
>
>ScriptAlias /otrs/ "/usr/local/otrs/bin/cgi-bin/"
>
>Alias /otrs-web/ "/usr/local/otrs/var/httpd/htdocs/"
>
> 
>
># load all otrs modules
>
>Perlrequire /usr/local/otrs/scripts/apache2-perl-startup.pl
>
> 
>
># Apache::Reload - Reload Perl Modules when Changed on Disk
>
>PerlModule Apache2::Reload
>
>PerlInitHandler Apache2::Reload
>
>PerlModule Apache2::RequestRec

Does it work, if you remove this line?

What version of mod_perl2 and cgi.pm is installed? Which distro are you 
using, which web server version is running?

Best regards,
Christian

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