Hi Brigitte, On Thu, Apr 20, 2006 at 07:46:03PM -0700, [EMAIL PROTECTED] wrote: >Please help. If anyone can tell me what I am doing wrong! I had to >reinstall OTRS 2.04 on a windows 2003 box. It crashed a few days ago...we >still don't know why...maybe 3 admin users in at once..not sure. Now we >reintalled and setup all groups, users, roles, queues. Emails are >setup..etc. If we send in a help ticket, it doesn't seem to come in to >the correct queue...sometimes it ends up in the raw queue. Very >Frustrated! Thanks in advance for any help.
How do you want to bring new mails into OTRS? Via the Pop3PostMaster
module? Can you send out tickets properly?
>Brigitte Calderwood
Kind regards, have a nice weekend,
Christian
--
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
http://www.otrs.com/ :: Communication with success!
signature.asc
Description: Digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
