Hello,

On Wed, Apr 26, 2006 at 04:07:30PM +0200, Mamakwa M. Sefiri wrote:
>    I also have problem about cron jobs. When I get to :
> 
>    linux:/opt/otrs/bin# su otrs
> 
>    linux:~/bin$ ./Cron.sh start
> 
>    as instructed from the manual I get an error that I must run the srip as
>    an otrs user
 
Before running './Cron.sh start', make sure that the su command was
successful. Maybe your otrs user has no login shell, in wich case the su
command may fail silently. 

To determine the username under wich you're working currently, enter
'whoami'.

Regards,
Henning

-- 
Henning Oschwald

((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
  Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
    http://www.otrs.com/ :: Communication with success!

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