RE: [otrs] Crystal Reports

[Theuns Smuts]

Hi   I have used Excel with ODBC to get some data out of OTRS.  It is working fine.  Crystal should work as well.  You need to install the ODBC driver http://dev.mysql.com/downloads/connector/odbc/3.51.html   You then need to set up the ODBC link  [in xp under CONTROL PANEL | ADMINISTRATIVE TASKS | ODBC]   hth     Theuns Smuts From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Loven Sent: 12 May 2006 17:57 To: User questions and discussions about OTRS.org Subject: [otrs] Crystal Reports   Anyone using Crystal Reports with OTRS? I was thinking of taking a stab at it via MySQL ODBC but I’d like to hear if anyone knows if it’s possible to do before I spend a lot of time on it.     Thank you, Jason Loven Manager - Technical Services Department   Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: [EMAIL PROTECTED] Web: http://www.cainetserv.com/

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