Hi all, Just installed OTRS. Very impressed! Top notch.
Perl is not my mother tongue, and OTRS is my very very new best friend, so pardon my ignorance. The cron job I set up with the help of Cron.sh sends me every 10 minutes or so this mail: Subject: Cron <[EMAIL PROTECTED]> $HOME/bin/GenericAgent.pl -c db >> /dev/null DBI::db=HASH(0xa778fd8)->disconnect invalidates 1 active statement handle (either destroy statement handles or call finish on them before disconnecting) at /opt/otrs/Kernel/System/DB.pm line 219, <PRODUCT> line 4. Went through the code, looked for the statement, and did a little search. Some say a finalize() statement (as in the error message) would do good. Put one before the faulty codeline, but then two different error messages came back through the wire: Subject: Cron <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > $HOME/bin/GenericAgent.pl -c db >> /dev/null (in cleanup) Can't locate object method "finish" via package "DBI::db" at /opt/otrs/Kernel/System/DB.pm line 220, <PRODUCT> line 4. And: Subject: Cron <[EMAIL PROTECTED]> $HOME/bin/PostMasterPOP3.pl >> /dev/null (in cleanup) Can't call method "finish" on an undefined value at /opt/otrs/Kernel/System/DB.pm line 220, <PRODUCT> line 4 during global destruction. So, took out the finalize() bit. Back to square one. Downloaded the whole 48 MB archive (have you ever loaded a 48 MB doc in Notepad.exe? Fun to watch the little worker sweat like this!). Nothing in there about the problem. Maybe someone knows what I do not know. Thanks for the help. François _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
