You mean this section Falko?
# UserSyncLDAPMap
# (map if agent should create/synced from LDAP to DB after login)
$Self->{UserSyncLDAPMap} = {
# DB -> LDAP
Firstname => 'givenName',
Lastname => 'sn',
Email => 'mail',
};
I do have this (EXACTLY entered like this) in the Config.pm file. Am I missing
anything else??
The other query I have is about where the actual data is stored relating to the
LDAP settings. I changed most of the entries through the web based sysconfig,
and they have been saved, but they DON'T appear in the config.pm file.
Does anyone know in which file they reside???
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: 25 May 2006 09:44
To: User questions and discussions about OTRS.org
Subject: AW: [otrs] LDAP & Active Directory
Hi Gary,
Do you need excessiv data from the AD? We also have our customers authenticate
against an AD but didn't had to import one customer in the Mysql DB. This is
done automatically by OTRS if needed when a Customer log in first.
There is a special parameter in the Config.pm which provides this functionality:
$Self->{"UserSyncLDAPMap"} = ...
Make sure this is set to your values and not commented out.
Kind regards
Falko Zurell
Head of Application Management
I-D Media AG
Ohlauer Strasse 43
D-10999 Berlin
fon: +49 (0)30 - 2 59 47 - 357
fax: +49 (0)30 - 2 59 47 - 111
mobile: +49 (0)160 - 3 62 52 77
web: http://www.idmedia.com
mail: [EMAIL PROTECTED]
----- Original Message -----
From: otrs-bounces
Sent: 25.05.2006 09:55
To: <[email protected]>
Subject: [otrs] LDAP & Active Directory
Hi,
Ok so I have OTRS installed on a suse Linux box and it all works fine, I've
even got users authenticating against a Windows Active Directory ...
Now the problem is, as I understand it even though you can authenticate against
an LDAP server, you STILL need the users in the local MySql DB (right or
wrong?) ... This isn't ideal, but also isn't the end of the world but my
problem then is how do I do a mass import of users (read:
CUSTOMERS not ADMINS!) into the DB?
I see there is one particular script that MAY help me (sync-ldap2db.pl) but
there is no documentation on this so can anyone help me out at all as I am
pulling my hair out right now!!!
Any help at all would be greatly appreciated
Gary
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