Hi, Is there any way of defining different work hors and days for different quees and how?
I am trying to have 2 different SLA's 7x5 and 24x7. Regards, Bulent oktem -- ******************************** Bulent Oktem Suntel Communications www.suntel.com.tr mailto:[EMAIL PROTECTED] IM: [EMAIL PROTECTED] (Jabber) VoIP: [EMAIL PROTECTED] (SIP) Tel:+90-212-3369299 (Istanbul) Tel:+44-870-0685002 (London) Tel:+1-310-3177825 (USA) Fax:+90-212-2117482 ******************************** Profile: https://www.linkedin.com/in/oktem _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
