Hi, On Tue, May 30, 2006 at 05:40:18PM -0400, Nicolas Karlinski wrote: >I am having an issue with the users permission. It seems that only rw is >active. If I unselect the rw permission, the users can not see the queue at all > >My issue is I want users to be able to do anything but change the owner of a >ticket, this role should be reserved to managers. > >Can someone help me here?
Please see http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ID=68 I think that ACL's solve your problem. >NICOLAS KARLINSKI Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
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