Hi Brad, On Thu, Jun 01, 2006 at 01:07:12PM +1200, Brad Murdoch wrote: >I have been looking for some instruction of utilities to help with >converting RT to OTRS, with no luck whatsoever...... is there anyone out >there with any info on this?...... any info at all
Yes, we have done many migrations from RT to OTRS. Unfortunatly we can't
provide scripts or any tools for a migration, because the RT
installation differ and there is no possibility to use a general tool.
If you want to migrate, we can help you and write a module that brings
the data from RT into the OTRS DB. Please write a message to
[EMAIL PROTECTED]
if you are interested in such a module.
> [EMAIL PROTECTED]
Kind regards,
Christian
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