Andy Lubel wrote:
im no installation expert quite yet but i think that you need mod_perl along with mod_cgi 
in order to use the "fast" option.  other than that it looks like the modules 
you have will support.  your config file has the +execCGI outside of a directory as well, 
i believe that doesnt work.  try it like so:

#
# Basic apache configuration file for OTRS
#
# agent, admin and customer frontend
#
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
#
# Directory settings
#
<Directory "/opt/otrs/bin/cgi-bin/">
    AllowOverride None
    Options +ExecCGI -Includes
    Order allow,deny
    Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

as noted in documentation, but i suggest you take a closer look at the README.webserver 
that is included in the source distribution.  another good thing that you could do is use 
seperate config files for each virtual host by doing a "Include 
/etc/httpd/sites/*.conf" and it will load whatever conf files you have in that 
directory.  i dont know if thats possible with Cpanel however!

No, CPanel set up those automatically. There are a slew of existing sites on this VPS.

I added the lines as you suggest, to the end of httpd.conf. I still get Internal Server Error.

Any other ideas?

Hershel

--
Gallery Robinson Web Services
http://web.galleryrobinson.com/
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