Jeremi Bergman wrote:

I'm trying to insteall OTRS on my FC1 box running Cpanel. i've used the RPM to install, but am getting a 500 Internal Server Error.

And as far as i know my permission are set correctly:

# ls -l
total 16
drwxrwxr-x    3 nobody   nobody       1024 Jun  8 14:42 ./
drwxrwxr-x    4 nobody   nobody       1024 Jun  8 13:00 ../
drwxrwxr-x    2 nobody   nobody       1024 Nov 12  2005 cpanel/
-rwxrwxr-x    1 nobody   nobody       1527 Nov 12  2005 customer.pl*
-rwxrwxr-x    1 nobody   nobody       1419 Nov 12  2005 faq.pl*
-rwxrwxr-x    1 nobody   nobody       1515 Nov 12  2005 index.pl*
-rwxrwxr-x    1 nobody   nobody       4365 Nov 12  2005 installer.pl*
-rwxrwxr-x    1 nobody   nobody       1524 Nov 12  2005 public.pl*

Any guidance would be greatly appreciated!

Everything owned by nobody:nobody is not looking right to me. I have apache:apache on all of these. Try running /opt/otrs/bin/ SetPermissions.sh <otrs-user> <apache-user>, which in your FC1 case would probably end up like this: /opt/otrs/bin/SetPermissions.sh otrs apache

Nils Breunese.
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