I know that I broke something, but I now have two identical Config.pm
files, one at /etc/otrs/Kernel and the other one at $HOME/Kernel. I
think that I had one as a link to the other, but I can't find why I did
that, nor which way the link pointed.
ls of /etc/otrs/Kernel reveals
total 45
drwxrwxr-x 3 www-data nogroup 216 Mar 29 17:09 Config
-rw-rw-r-- 2 www-data nogroup 4831 Apr 26 16:37 Config.pm
-rw-rw-r-- 1 www-data nogroup 3924 Nov 22 2005 Config.pm.dist
-rw-rw-r-- 1 www-data nogroup 4786 Apr 14 16:08 Config.pm.old
-rw-rw-r-- 1 www-data nogroup 4786 Apr 14 16:05 Config.pm~
drwxrwxr-x 2 www-data nogroup 664 May 10 01:36 Language
-rw-rw-r-- 1 www-data nogroup 12247 Nov 22 2005 Language.pm
drwxrwxr-x 2 www-data nogroup 3200 May 10 01:36 Modules
lrwxrwxrwx 1 www-data nogroup 16 Mar 29 17:09 Output ->
/etc/otrs/Output
drwxrwxr-x 18 www-data nogroup 1680 May 10 01:36 System
ls of $HOME/Kernel reveals
total 24
drwxr-xr-x 2 www-data nogroup 80 Mar 29 17:09 Config
lrwxrwxrwx 1 root root 32 Jun 2 03:54 Config.pm ->
/usr/share/otrs/Kernel/Config.pm
-rw-r--r-- 1 www-data nogroup 4308 Apr 6 02:04 Config.pm.old
-rw-rw-r-- 2 www-data nogroup 4831 Apr 26 16:37 Config.pm.prelink
-rw-rw-r-- 1 www-data nogroup 4814 Apr 24 15:29 Config.pm~
(I have tried it with the link going the other way, too.)
I receive emails like:
From [EMAIL PROTECTED] Fri Jun 2 03:30:17 2006
X-Original-To: [EMAIL PROTECTED]
From: [EMAIL PROTECTED] (Cron Daemon)
To: [EMAIL PROTECTED]
Subject: Cron <[EMAIL PROTECTED]> $HOME/bin/PostMasterPOP3.pl >> /dev/null
X-Cron-Env: <[EMAIL PROTECTED]>
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/usr/share/otrs>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=otrs>
Date: Fri, 2 Jun 2006 03:30:17 -0700 (PDT)
Error: Config.pm No value for 'TimeZone' in Config.pm found!
Error: Config.pm No value for 'LogSystemCacheSize' in Config.pm found!
Error: Config.pm No value for 'TimeZone' in Config.pm found!
Error: Config.pm No value for 'Database::Type' in Config.pm found!
Error: Config.pm No value for 'Database::Type' in Config.pm found!
Error: Config.pm No value for 'Database::Limit' in Config.pm found!
Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found!
Error: Config.pm No value for 'Database::Attribute' in Config.pm found!
Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found!
Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found!
Error: Config.pm No value for 'TimeZone' in Config.pm found!
Error: Config.pm No value for 'TimeZone' in Config.pm found!
Obviously, something is wrong because the values ARE defined in Defaults.pm.
Please let me know if you see anything glaringly obvious.
Thanks,
Steve
p.s. Can someone please tell me how to discover what the Apache user and
group are?
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