On Thu, Jun 08, 2006 at 07:03:33PM +0200, Olivier BATARD wrote: > In a ticket, how can we modify the body after creation ?
You mean you whant to modify an existing article? That's not possible
from within OTRS. You might modify an article directly in the database
with an SQL query, but that's not advisable.
regards
Henning
--
Henning Oschwald
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
http://www.otrs.com/ :: Communication with success!
pgpoy7XljgxsD.pgp
Description: PGP signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
