Are you sure this works for CUSTOMER users? ADMIN users are fine & get created, and although CUSTOMER users authenticate, this next screen throws up an error because they have no MYSQL database entry!!
I do already have the UserSyncLDAPMap section in my Config.pm and if you are telling me this should work like I'd like above, then I have no idea what I am doing wrong! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marko Karg Sent: 21 June 2006 12:46 To: User questions and discussions about OTRS.org Subject: Re: [otrs] LDAP Integration Problem -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Gary, > I could do with some help on this also ... I have authentication for > CUSTOMERS working against active directory, but not so that it > automatically creates an entry in the local MYSQL database (which is > needed!) > > I REALLY don't want to have to manually import about 2000 users into > the database, that would not be fun ... Did you include the UserSyncLDAPMap part in your Config.pm? It looks like this: $Self->{UserSyncLDAPMap} = { Firstname => 'givenName', Lastname => 'sn', Email => 'mail', }; This should do the trick, users should be synced to the mysql database on their first login. Have a try on it! Kind regards Marko - -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success! -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2 (GNU/Linux) iD8DBQFEmTFl3Z/8JYqyrP8RAiZmAJ0e8Plr8nJkf/CoPeYXGFZqJqjPOgCeM5ta TPqORneXarc/OtQynzKSVoE= =R/x4 -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
