Hi Thanos,
Thanos schrieb:
Hello,
is there any way to discard e-mails based on some filtering rules ? My
goal is to not open new tickes when an e-mail is coming from
MAILER-DAEMON or contains "failure notice" or "SPAM" in the subject. I
only want to discard these kind of emails.
Just do it - with Postmaster Filter.
Set X-OTRS-Ignore Yes for mails you want to discard.
Thanks
A.
Bye, Alex
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