Joseph Atkins wrote:
I have just reinstalled Otrs on a clean formatted Unbutu install
and when I
try and click on Package manager I get the following error:
-------------------------------------
ERROR: OTRS-CGI-10 Perl: 5.8.7 OS: linux Time: Thu Jun 29 13:54:00
2006
Message: ???
Traceback (4097):
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 204
Module: /usr/share/otrs/bin/cgi-bin/index.pl (v1.80) Line: 47
--------------------------------------
Clicking on sysconfig gives me the following:
--------------------------------------
Software error:
Can't locate object method "new" via package "XML::Parser::Lite" at
../..//Kernel/System/XML.pm line 781.
--------------------------------------
Anyone have any ideas on how to fix/troubleshoot this?
This has been asked a lot of times. Please search the list archives
before posting. Basically you need the XML::Parser::Lite module as
listed in the dependencies you need to install. You can run the
otrs.checkModules command to check if you have all dependencies
installed.
Nils.
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